Privacy Policy

The Logiswift Site Privacy Policy, together with the Logiswift Site Terms of Use, governs the way in which Logiswift processes any Personal Data that you provide to us.

Personal Data means any data related to a specific natural person or related to a natural person that can be identified directly or indirectly by linking the data.

Please read this Privacy Policy carefully as it contains information on how we collect, store, use and share your Personal Data.

For the purpose of this Privacy Policy, Logiswift be the controller and processor in relation to the processing of your Personal Data.

Minors should not provide us with their Personal Data – it should be provided via their parent or guardian. Where we receive Personal Data relating to a minor, we will assume it has been appropriately provided.

By accessing the Site or otherwise indicating your consent, you agree to, and where required, consent to the collection, use and transfer of your Personal Data. If you do not accept the terms of this Privacy Policy, you must not use the Site.

Personal Data we collect about you

When you visit our Site, or contact us or request a demo, you may be asked to provide information about yourself. This may include: (i) your name and contact details, including email address and telephone number; (ii) information to enable us to check and verify your identity; (iii) location data; (iv) such other information as we may from time to time require to provide you with our advice and to comply with applicable law.

We and our services providers will receive in real time and store data about your accessing the Site, and your text message, including the date and time of the text message, your phone number, and the content of the text message. You agree and, where required, consent to, the collection and processing of information about your usage of the Site and information from messages and communications you send to us.

Who we share your Personal Data with

Your Personal Data may be processed both by us and by other companies within our group of companies. Each of the companies in our group, authorised to process your information, will do so in accordance with this Privacy Policy.

All Personal Data collected on our Site and emails are processed through our trusted services suppliers and are not stored or processed on our servers.

We may also share your information with: (i) third parties we use to help deliver our products and services to you; (ii) other third parties we use to help us run our business (for example, marketing agencies); and (iii) third parties approved by you (for example, social media sites you choose to link your account to or third party payment providers).We require all third parties to respect the security and confidentiality of your Personal Data and to treat it in accordance with this Privacy Policy and the applicable law. We do not allow our third-party service providers to use your Personal Data for their own purposes and only permit them to process your Personal Data for specified purposes and in accordance with our instructions.

We may use or share the information you provide to us if we are under a duty to disclose or share your information in order to comply with any legal or regulatory obligation or in order to enforce any obligation against you or to protect our rights of.

Purpose of Personal Data processing

Your information will allow us to provide you with access to the particular parts of the Site relevant to you and allow us to supply the services you require.

We will use your information for the purpose of responding to queries placed by you, processing any other transactions authorised or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking services or customer research/development.

Your information may be used by us to contact you for your opinions on the Site, and our business, and to notify you of changes or developments to the Site, and our business.

Retaining the Personal Data

We store Personal Data only as long as is necessary to fulfil our rights and obligations related to the data. However, as these rights and obligations vary from one processing situation to another, we provide more information on such storage times in the topic specific privacy notices.

Once Personal Data is no longer necessary, we delete it or anonymize it as soon as possible.

Disclosure of Personal Data

We undertake not to provide your Personal Data to third parties save in accordance with this Privacy Policy.


We may send a Cookie, meaning a small file to your computer or device when you visit our Site.

This Cookie will enable us to identify your computer, track your behaviour on our Site and to identify your particular areas of interest so as to personalise and enhance your experience on this Site.

We may use Cookies to collect and store Personal Data and we link information stored by Cookies with Personal Data you supply to us. You can set your browser to reject cookies but this may preclude your use of certain parts of the Site.

If you participate in or inquire about any lead, referral or similar service we may offer, we may use the information you submit, as well as other data we might have or obtain ourselves or from other sources, to determine which of our participating Professional(s) may be willing, able and/or compatible to serve your needs or possible interests and to assist them or others in doing so. We may forward or share information relating to you, which may include such information as well as Personal Data obtained through our sign-up form or otherwise, to certain Professional(s). Those Professionals or their affiliates, contractors, advertisers, agents or other designees may use such information and contact you regarding your needs or possible interests, as may we ourselves.

“Professional(s)” means individuals, companies and other organisations or persons acting as real estate professionals or otherwise engaged in a business relevant to the Site.

Third party vendors, including but not limited to Google and Facebook, use cookies to serve ads based on a user’s prior visits to the Site. Google and Facebook’s use of cookies, for example, enables them and their partners to serve ads to users based on their visits to the Site and/or other sites on the internet.

Personal Data Security Measures

The Personal Data that we collect from you may also be securely transferred to and securely stored on our databases, located in secure servers both in the UAE and abroad.

Unfortunately, no data transmission over the internet can be guaranteed to be fully secure. Therefore, we cannot guarantee the security of any Personal Data you transmit to us over the internet, and you do so at your own risk.

We together with our third-party hosting services suppliers, implement a variety of security policies, rules and technical measures to protect Personal Data and deal with any suspected breach.

We will notify you and any applicable regulator or authority of a suspected data security breach where we are legally required to do so.

If at any point you suspect or become aware of a security incident (e.g. you receive a suspicious communication from someone holding themselves out to be our employee or from a unauthorized website claiming to be affiliated with us), please forward the communication to us or report the incident by email to

Access to Personal Data

You may exercise the following rights in relation to your Personal Data processing:


If you have any enquiry as to whether we are storing your Personal Data, or a concern about our Privacy Policy or the way in which we are handling Personal Data, or if you would like to update, complete or correct your Personal Data, please contact us at using the following email address emailing us at

If you wish, we will provide you with a copy of the Personal Data we hold about you by email. There may be a charge for this service. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.

If at any time you wish us to cease processing your information, please send a us message and insert “unsubscribe” as the subject heading.


If you opt-in to receive communications from us, we will periodically send you free newsletters and e-mails that directly promote the use of our Site or our products or services, and use the contact information you provide to us to do so. If you would like to cease receiving these communications from us, you may unsubscribe by sending an email to us at


We reserve the right to vary this from time to time. Our updated Privacy Policy will be displayed on our Site, and by continuing to use and access the Site, following such changes, you agree to be bound by any variation made by us. We will notify you if the way in which we process your Personal Data is to change at any time however it is your responsibility to also check this Privacy Policy to verify such variations.