Personal Data means any data related to a specific natural person or related to a natural person that can be identified directly or indirectly by linking the data.
Minors should not provide us with their Personal Data – it should be provided via their parent or guardian. Where we receive Personal Data relating to a minor, we will assume it has been appropriately provided.
Personal Data we collect about you
When you visit our Site, or contact us or request a demo, you may be asked to provide information about yourself. This may include: (i) your name and contact details, including email address and telephone number; (ii) information to enable us to check and verify your identity; (iii) location data; (iv) such other information as we may from time to time require to provide you with our advice and to comply with applicable law.
We and our services providers will receive in real time and store data about your accessing the Site, and your text message, including the date and time of the text message, your phone number, and the content of the text message. You agree and, where required, consent to, the collection and processing of information about your usage of the Site and information from messages and communications you send to us.
Who we share your Personal Data with
All Personal Data collected on our Site and emails are processed through our trusted services suppliers and are not stored or processed on our servers.
We may use or share the information you provide to us if we are under a duty to disclose or share your information in order to comply with any legal or regulatory obligation or in order to enforce any obligation against you or to protect our rights of.
Purpose of Personal Data processing
Your information will allow us to provide you with access to the particular parts of the Site relevant to you and allow us to supply the services you require.
We will use your information for the purpose of responding to queries placed by you, processing any other transactions authorised or made by you with us, informing you of special offers and providing other marketing information to you which we think you may find of interest, undertaking services or customer research/development.
Your information may be used by us to contact you for your opinions on the Site, and our business, and to notify you of changes or developments to the Site, and our business.
Retaining the Personal Data
We store Personal Data only as long as is necessary to fulfil our rights and obligations related to the data. However, as these rights and obligations vary from one processing situation to another, we provide more information on such storage times in the topic specific privacy notices.
Once Personal Data is no longer necessary, we delete it or anonymize it as soon as possible.
Disclosure of Personal Data
We may send a Cookie, meaning a small file to your computer or device when you visit our Site.
This Cookie will enable us to identify your computer, track your behaviour on our Site and to identify your particular areas of interest so as to personalise and enhance your experience on this Site.
If you participate in or inquire about any lead, referral or similar service we may offer, we may use the information you submit, as well as other data we might have or obtain ourselves or from other sources, to determine which of our participating Professional(s) may be willing, able and/or compatible to serve your needs or possible interests and to assist them or others in doing so. We may forward or share information relating to you, which may include such information as well as Personal Data obtained through our sign-up form or otherwise, to certain Professional(s). Those Professionals or their affiliates, contractors, advertisers, agents or other designees may use such information and contact you regarding your needs or possible interests, as may we ourselves.
“Professional(s)” means individuals, companies and other organisations or persons acting as real estate professionals or otherwise engaged in a business relevant to the Site.
Personal Data Security Measures
The Personal Data that we collect from you may also be securely transferred to and securely stored on our databases, located in secure servers both in the UAE and abroad.
Unfortunately, no data transmission over the internet can be guaranteed to be fully secure. Therefore, we cannot guarantee the security of any Personal Data you transmit to us over the internet, and you do so at your own risk.
We together with our third-party hosting services suppliers, implement a variety of security policies, rules and technical measures to protect Personal Data and deal with any suspected breach.
We will notify you and any applicable regulator or authority of a suspected data security breach where we are legally required to do so.
If at any point you suspect or become aware of a security incident (e.g. you receive a suspicious communication from someone holding themselves out to be our employee or from a unauthorized website claiming to be affiliated with us), please forward the communication to us or report the incident by email to email@example.com.
Access to Personal Data
You may exercise the following rights in relation to your Personal Data processing:
If you wish, we will provide you with a copy of the Personal Data we hold about you by email. There may be a charge for this service. We may ask for proof of your identity before providing any information and reserve the right to refuse to provide information requested if identity is not established.
If at any time you wish us to cease processing your information, please send a us message and insert “unsubscribe” as the subject heading.
If you opt-in to receive communications from us, we will periodically send you free newsletters and e-mails that directly promote the use of our Site or our products or services, and use the contact information you provide to us to do so. If you would like to cease receiving these communications from us, you may unsubscribe by sending an email to us at firstname.lastname@example.org.